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Internal Communications Manager

Boston, MAPeoplePermanent (Full-Time)People Team

Apply now
Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

An expert communicator to work cross-functionally to further develop and execute an internal communication plan that is in line with our purpose, values and strategy to engage employees based in the US.

As a member of the Global Internal Communications and US People teams, this role will work closely with the Global Head of Internal Communications and the US Director of People, to lead on developing effective communication plans and programs with clear outcomes and
alignment with company purpose, values and objectives.

You will also collaborate with your peers globally to help us deliver on our commitment for providing a first-class employee experience and perception of Simply Business through clear and effective communications.

As an Internal Communications Manager you will:

  • Build and own an internal communications plan to enable effective and highly engaging communications programs
  • Own the day-to-day delivery of internal communications across the Boston office and contribute globally to the internal communications strategy
  • Provide input into global communication messaging by ensuring US business successes and updates are shared with peers in a timely and effective manner
  • Ensure high quality delivery of engagement strategies, key announcements, internal news, internal presentation development, change management communications, organizational updates, internal campaigns and events
  • Advise and educate stakeholders, at varying levels, on the best communications approach for strategic and tactical initiatives
  • Identify specific ways to enhance existing Internal Communications and Engagement tools; constantly exploring and testing new ideas
  • Drive and oversee effective, measurable, timely and tailored delivery of internal communications campaigns, working to maximize reach and impact
  • Develop excellent relationships throughout the organization, globally, and have the ability to drive and implement multiple projects at the same time

What we are looking for:

  • A strong copy writer with a degree in Communications, English, Journalism, or a related field or equivalent experience
  • A demonstrated track record and experience managing internal communications and employee engagement programs within a fast paced organization.
  • Passionate about ensuring that employees have a first-class experience and perception of Simply Business through clear, timely, on-brand communications
  • Has the skills and confidence to work with and guide stakeholders, at all levels, being able to give them specific direction and challenge them in the way they deliver messages
  • Excellent written skills - a proven expert in simplifying complex information with a flair for persuasive ‘storytelling’- a portfolio of past projects and work samples will be requested
  • Comfortable working within a matrix structure with excellent interpersonal skills and relationship management, enabling you to work with multiple stakeholders, handle multiple projects – and meet new challenges – with composure and confidence
  • Has an entrepreneurial spirit, with a drive to contribute new ideas
  • Has experienced working in a multi-location and high growth organization, preferred
  • The ability to challenge us! We want people who can come in and shape the future of this business and not be afraid to raise questions and help us improve
What are the benefits?

Here are some of the great benefits and perks that come from being a Simply Business employee:
• A salary that reflects your experience, our pay policy, and the market we’re in from your first day
• Group plan for medical, dental, vision, and prescription drug coverage
• Short term disability, long term disability, and life insurance coverage
• Participation in the Company’s bonus program
• Participation in 401(k) plan with a 3% employer match
• Commuter benefits to help cut down on parking and public transit costs
• 25 days of vacation time plus 10 sick days and 10 company holidays
• Annual company trip, regular outings, and volunteer opportunities 
• An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more 

Simply Business is an equal opportunity employer. We're committed to welcoming and helping to grow employees within an inclusive & diverse culture. And that commitment starts with our interview process. 

Once you apply, your info will be reviewed in a committee with employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you'll have the opportunity to meet a variety of people throughout the process. Get excited!

Want more info on working at Simply Business? Check out our careers page: 

What's going on with work from home and return to the office?

More and more, people are talking about going back to the workplace and the new normal. At Simply Business, we’re thinking of it as a Better Normal. That means offering our SBers more choice and greater flexibility to work in a way that’s best for their particular job, their teams, and their lives.

We’re shifting to a hybrid working model, so we’ll have employees working virtually and in the office at any given time.

We’re also aware there are times when working together in person is the best way to get things done. We expect our SBers to connect in their hubs (that’s what we call our offices) most likely once every few weeks. That said, there’s no one-size-fits-all solution, so we expect all SBers and their teams will find the operating rhythm that works best for them.

If you’re wondering what it might be like for you at Simply Business, our Talent Acquisition is happy to answer any questions. In fact for them, it’s perfectly normal.

Most of our interviews will still take place over Zoom (however, depending on the role, there may be the opportunity/expectation to meet members of the team in-person).  If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected] Similarly, please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above.
Apply now

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Simply Business1 Beacon Street, 15th FloorBoston, MA02108


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*Harborway Insurance policies are underwritten by Spinnaker Insurance Company and reinsured by Munich Re, an A+ (Superior) rated insurance carrier by AM Best. Harborway Insurance is a brand name of Harborway Insurance Agency, LLC, a licensed insurance producer in all 50 states and the District of Columbia. California license #6004217.

© Copyright 2021 Simply Business. All Rights Reserved. Simply Business, Inc. is a licensed insurance producer in all U.S. States and the District of Columbia. Simply Business has its registered office at Simply Business, 1 Beacon Street, 15th Floor, Boston, MA, 02108. In the state of California, we operate under the name Simply Business Insurance Agency, Inc., License #0M20593. In the state of New York we operate under the name Simply Business Insurance Agency. In the state of Texas we operate under the name, U.S. Simply Business, Inc. For more information, please refer to our Privacy Policy and Terms & Conditions.