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7 Reasons Why Your Business Should Use Chatbots.

1st February 20195-minute read

7 Reasons Why Your Business Should Use Chatbots

As you look over your business strategy and marketing tools, chatbots should definitely be taken into consideration. If you are unfamiliar…

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10 Ways to Deal When Your Customer Isn’t Actually Right.

18th January 20194-minute read

10 Ways to Deal When Your Customer Isn’t Actually Right

The customer is always right — great advice or one of the worst statements to ever exist? I tend to lean toward the latter option because…

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Giving Gifts to Customers: How To Do It Right.

7th January 20194-minute read

Giving Gifts to Customers: How To Do It Right

Whether it’s the holidays, you’re improving your customer service, or you’re trying to formulate a customer retention program, gift giving…

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Here’s How to Get Customers During Your Off-Season.

6th December 20185-minute read

Here’s How to Get Customers During Your Off-Season

The off-season for any business can be a scary time, especially if you’re just starting out your business. After all, how do you know what…

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Got a Customer From Hell? Here’s What to Do.

28th November 20185-minute read

Got a Customer From Hell? Here’s What to Do

Everyone has a horror story about a customer from hell, and I’d like to tell you about mine. I had a client hire me to write a couple of…

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Tips & Tricks on How to Get Repeat Customers.

12th November 20188-minute read

Tips & Tricks on How to Get Repeat Customers

I want you to think about your favorite business, whether it’s a local shop, restaurant, etc. What are the things that make it stand out to…

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How to Make Sure Your Business Shows up in Google Searches.

6th November 20186-minute read

How to Make Sure Your Business Shows up in Google Searches

As a business owner, you know the importance of making sure that you have exposure in as many places as possible. That’s why you took the…

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How to Deal With Customer Complaints.

24th September 20188-minute read

How to Deal With Customer Complaints

One of the most unpredictable parts of running your own business in the digital age is online customer reviews – especially complaints. No…

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How to Find Handyman Jobs Online.

1st August 20185-minute read

How to Find Handyman Jobs Online

You may have noticed that there’s a rise in websites where handymen can find new customers and projects (think Thumbtack, HomeAdvisor, etc…

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Word-of-Mouth Marketing: A Guide On How to Grow Your Business.

27th July 20183-minute read

Word-of-Mouth Marketing: A Guide On How to Grow Your Business

Want to get customers through your door - without actually having to lift a finger to get them there? Maybe you don’t have time for…

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