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February 27, 2019
How to Build Facebook Audiences to Advertise Your Small Business

Facebook has proven to be a driving force in advertising for businesses of all sizes, especially small businesses.
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February 1, 2019
7 Reasons Why Your Business Should Use Chatbots

As you look over your business strategy and marketing tools, chatbots should definitely be taken into consideration.
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January 18, 2019
10 Ways to Deal When Your Customer Isn’t Actually Right

The customer is always right — great advice or one of the worst statements to ever exist?
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January 7, 2019
Giving Gifts to Customers: How To Do It Right

Whether it’s the holidays, you’re improving your customer service, or you’re trying to formulate a customer retention program, gift giving to can feel a bit tricky – especially if you aren’t used to it and aren’t familiar with the etiquette.
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December 6, 2018
Here’s How to Get Customers During Your Off-Season

The off-season for any business can be a scary time, especially if you’re just starting out your business.
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November 28, 2018
Got a Customer From Hell? Here’s What to Do

Everyone has a horror story about a customer from hell, and I’d like to tell you about mine.
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November 16, 2018
Should Your Business Have a Black Friday Sale?

It feels a little silly to call Black Friday a “day” as so many businesses start the holiday sale in the beginning of November (and run it all-month long).
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November 12, 2018
Tips & Tricks on How to Get Repeat Customers

I want you to think about your favorite business, whether it’s a local shop, restaurant, etc.
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November 6, 2018
How to Make Sure Your Business Shows up in Google Searches

As a business owner, you know the importance of making sure that you have exposure in as many places as possible.
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September 24, 2018
How to Deal With Customer Complaints

One of the most unpredictable parts of running your own business in the digital age is online customer reviews – especially complaints.
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