Insurance Claims
Got a claim? Let us help connect you to the right people.
Let’s get your claim filed.
If you’re on this page, it’s safe to say you need to file a claim. We’re sorry to hear that, and we’re 100% committed to connecting you to the right people so you can file your claim ASAP.
Use the following steps to connect to your policyholder to file your claim:
Step 1: Find your policy documents.
Your policy documents should have details on who holds your insurance policy. If you don’t have a physical copy of your policy, check your email address. We emailed your policy documents out at the time of purchase, so you should be able to pull up a digital copy.
If you can’t find your documents, give us a call at (855) 769-6958 or email us at [email protected] so we can provide you with a new copy.
Step 2: Contact your carrier.
Once you’ve found your insurance provider, find their contact details below and follow their instructions to make a claim.
Accredited America
Micro Business General Liability Program
We are here for you to report your claim 24 hours a day, every day.
Phone Number: 1-800-243-2490
Online Claim Reporting: https://www.constitutionstateservices.com/report-a-claim
Amazon General Liability Program
Once the claim had been initially routed through the FNOL process managed by Sedgewick, if it is determined that the claim will be handled by the TPA, the policyholder will be provided the CSS claim reporting number.
We are here for you to report your claim 24 hours a day, every day.
Phone Number: 1-800-243-2490
American Builders Insurance Company (ABIC)
Phone Number: 1-866-984-3318
Hours of Operation: Mon – Fri, 8 am to 5 pm EST
Online Claim Reporting: http://www.americanbuildersins.com/Claims
Email Address:
Arch Insurance
Fax Number: 866-266-3630
Email Address:
Phone Number: 877-688-2724
Mailing Address:
Arch Insurance Group
Attn: Professional Liability Claims
1299 Farnam Street, Suite 500
Omaha, NE 68102
AXIS Insurance
Phone Number: 1-833-933-3422
Hours of Operation: Mon – Fri, 9 am to 5 pm EST
Online Claim Reporting: https://axiscapital.com/claims
Email Address:
biBERK
Phone Number: 1-844-472-0966
Online Claim Reporting: https://www.biberk.com/policyholders/claims
Email Address:
Cerity Insurance
Phone Number: 844-423-7489
Hours of Operation: Monday – Friday, 8:30am – 5pm ET
Online Claim Reporting: https://www.cerity.com/contact-us/
Clear Blue Insurance Company
Phone Number: 888-552-6654
Hours of Operation: 24/7
Email Address:
CNA
Mailing Address:
CNA – Claims Reporting
P.O. Box 8317
Chicago, IL 60680-8317
Fax Number: 866-773-7504
Email Address:
Employers Insurance
Phone Number: 1-855-365-6010
Hours of Operation: 24/7
Online Claim Reporting: https://www.fwcruminsurance.com/file-a-claim/
Email Address:
Frank Winston Crum
Phone Number: 888-552-6654
Hours of Operation: 24/7
Online Claim Reporting: https://www.fwcruminsurance.com/file-a-claim/
Email Address:
Harborway Insurance
File a claim via phone: 1-844-333-7401
Please reference your individual policy number and the contract number 9185.
File a claim online:
Online Claim Reporting for General Liability policies – please click HERE (For GL policies, please reference your policy similar to HBWXXXXXXXXXX)
Online Claim Reporting for Inland Marine policies – please click HERE (For IM policies, please reference your policy similar to HBIMXXXXXXXXXX)
Hiscox
Hours of Operation: Monday – Friday, 7am – 10pm ET
Online Claim: https://www.hiscox.com/manage-your-policy/claims-center/
Markel
Phone Number: 1-800-362-7535
Hours of Operation: 24/7
Online Claim Reporting: https://www.markelinsurance.com/file-a-claim
Email Address:
Preferra Insurance Company Risk Retention Group
Phone Number: 1-855-835-2160
Hours of Operation: Monday – Friday, 9am – 4:30pm ET
Email Address:
SolePro Insurance
For Workers Compensation coverage:
Online Claim Reporting: https://www.benchmarkinsco.com/insurance-claims
For accident policy provided through the Solo X product:
Call Combined Insurance at: 1-800-544-9382
Travelers General Liability Insurance
Phone Number: 1-800-238-6225
Hours of Operation: 24/7
Online Claim Reporting: https://www.travelers.com/claims/report-claim/business
Email Address:
Travelers Professional Liability Insurance
Phone Number: 1-800-842-8496
Fax Number: 1-888-460-6622
Hours of Operation: 24/7
Email Address:
USG Insurance Services, Inc.
Claims Department AXIS Insurance
P.O. Box 4470 Alpharetta, GA 30023-4470
Phone Number (Toll-Free): (866) 259-5435
Phone Number: (678) 746-9000
Fax Number: (678) 746-9315
Email Address:
Step 3: Let us know how we can help!
If you’re still having trouble getting in touch with your policyholder or your insurance provider can’t find your policy, give us a call. Our #1 goal is to make sure your claim is handled quickly and with the care you deserve.
Give us a call at (855) 769-6958 or email us at [email protected].