COVID-19 and your coverage

If you're a Simply Business customer, visit our COVID-19 FAQ section for policy support & resources. For additional information for New York policyholders, click here.

Hamburger icon

Menu

  • Business insurance

    • Business Insurance FAQs

    By Business

  • Certificate of Insurance
  • Claims
  • Resources

  • Help
Telephone iconCall Us(844) 654-7272
Our opening hours

Help Center

Got questions about your policy? We're here to help.*

Tools icon

I need to add an Additional Insured to my policy.

No problem! Email us at [email protected] or give us a call at 1-855-769-6958. We recommend having your policy number, full name and address of the Additional Insured on hand.

Tools icon

I'm unable to find my policy documents.

We’re here to help! Check your email’s spam or junk folder first (a lot of times, they can end up there). If you still don’t see them, give us a call at 1-855-769-6958.

Tools icon

I need my Certificate of Insurance (COI).

Your COI provides proof of your insurance policy. To get yours, please send us your details here or give us a call at 1-855-769-6958.

Tools icon

I need to update my policy or payment details.

If you need to change your payment details, we recommend calling us directly at 1-855-769-6958 (we can’t take card payments over email). For policy changes, call or email us at [email protected].

Tools icon

My address keeps getting declined.

That’s frustrating! It may be getting declined because the zip code doesn’t match the state, or you’re using a P.O. box. Give us a call at 1-855-769-6958 so we can help.

Tools icon

I want to change the information on my policy.

You absolutely can! Just give us a call at 1-855-769-6958 or email us at [email protected] so we can take care of that for you.

Tools icon

I need to change the business name on my policy.

We can take care of that for you. Just give us a call at 1-855-769-6958 or email us at [email protected]. Be sure to email us from the account associated with your policy.

Tools icon

I want to change my coverage limits.

We can help. Just give us a call at 1-855-769-6958 or email us at [email protected] from the account associated with the policy you want to change.

*By requesting one of the services above, You represent and warrant to Simply Business that You are doing so on behalf of the policyholder. Please be advised that insurance coverage cannot be added, deleted, or otherwise changed until it is confirmed in writing by Simply Business or your insurance carrier.

Get a Quote

Get a quote in under 10 minutes.

Get Quote

Make a Claim

Call us at 1-855-769-6958 or send an email to [email protected] so we can transfer you to the appropriate claims handler.

Insurance

Business InsuranceGeneral Liability InsuranceContractors InsuranceCleaners InsuranceHandyman InsuranceHome Improvement Contractor InsuranceJanitorial InsuranceLandscaping InsuranceLawn Care InsurancePainters InsurancePhotographers InsurancePlumbing Contractors InsuranceSelf-Employed Insurance

Address

Simply Business1 Beacon Street, 15th FloorBoston, MA02108

Legal

Terms & ConditionsPrivacy PolicyResponsible Disclosure Policy

*Harborway Insurance policies are underwritten by Spinnaker Insurance Company and reinsured by Munich Re, an A+ (Superior) rated reinsurance carrier by A.M. Best. Harborway Insurance is a trade name of Simply Business, Inc., which is a licensed insurance producer in all 50 states and the District of Columbia.

© Copyright 2020 Simply Business. All Rights Reserved. Simply Business, Inc. is a licensed insurance producer in all U.S. States and the District of Columbia. Simply Business has its registered office at Simply Business, 1 Beacon Street, 15th Floor, Boston, MA, 02108. In the state of California, we operate under the name Simply Business Insurance Agency, Inc., License #0M20593. In the state of New York we operate under the name Simply Business Insurance Agency. In the state of Texas we operate under the name, U.S. Simply Business, Inc. For more information, please refer to our Privacy Policy and Terms & Conditions.