Last updated 9/10/2019
The Site is owned and operated by Simply Business, Inc. ("Simply Business", "we," "our" or "us"). Our business is to make protecting your business or rental as simple as possible, with no hint of compromise on quality or cost. That being said, there are certain ways that we'll use your Personal Data which this policy explains in detail.
To get the full picture, you should also review our Terms and Conditions
As you use the Site, we may ask you for personally identifiable information, like your name or email address. We'll call this "Personal Information". We may collect Personal Information through forms and other interactions on the Site.
We ask you for information to contact insurers that may fulfill your insurance needs. We have kept to a minimum the amount of "required" information that you need to provide us across our Site. If you do not want to provide us with certain information it may therefore be impossible for us to provide all aspects of our service to you. We may store your Personal Information on our servers. In the event you make a purchase and authorize Simply Business to use your credit or debit card information, we may save your payment information to allow for their use the next time you want to make a purchase from us.
We also collect information from across our Site. This enables us to see how people use our Site, and helps us in continually refining and enhancing our service. We may also use aggregated customer information to provide potential insurers with a general profile of people using our Site, and to analyze the effectiveness of our service to customers. None of this information can be related back to you as an individual.
We also take information like how long you've been on the Site and which pages you've visited. This helps us improve the services we provide to our customers.
We and our vendors may also use tools like web beacons ("clear gifs"), scripts, and images to help manage site content and usage.
These technologies help us understand the performance and usefulness of content in the Site. We use these insights to improve the content and products offered through the Site.
Tracking Technologies used by our Site providers are not covered by this policy. We don't have control over them, but do screen to make sure they have acceptable policies before integrating.
We get your consent to our storage and collection Tracking Technologies in a few ways:
FYI: We are not required to get consent for Tracking Technology that's strictly necessary to the Site. For example, using cookies as a way to improve security through fraud prevention.
Simply Business may use other Tracking Technologies (some which may not exist yet) in connection with the Site in the future.
Some third parties have ways (e.g. Browser do-not-track signals) for users to control how online services collect their information. We don't currently take any action based on these signals, however this may change in the future.
If you fill in one of the forms on our Site, you provide Personal Information to us. The purpose of our Site is to connect you with different insurance organizations. In order to do this, we will pass the data you have provided to potential insurers. We may verify that your Personal Information is active and valid.
The success of the Site is based on us finding companies that can meet your financial needs. To do this we need to share the information you provide to us on the Site. We therefore may disclose your Personal Information to third parties who wish to provide you with quotes for products or services related to the request you have submitted on the Site. We will also disclose your information to suppliers we engage to process data on our behalf. We will also use information internally in the administration of this Site. We may also provide marketing information to those organizations who have introduced your inquiry to us.
We will not, without permission, willfully disclose a participant's financial information to any third party except as provided herein, or when we believe in good faith that it is required by law or regulation.
When you contact us, we will use that information only for reasons connected with your request. Not all information submitted on the Site via a "contact us" form or other similar inquiry method may receive a response.
We may also disclose your information as follows:
The Site may contain content that is supplied by a third party, and those third parties may collect information when pages from the Site are served to you. In addition, when you are on the Site you may be directed to other sites that are operated and controlled by third parties that we do not control. We are not responsible for the data collection and privacy practices employed by any of these third parties or their sites and they may be tracking you across multiple sites and may be sharing the results of that tracking with us and/or others. For example, if you click on a link, the click may take you off the Site onto a different site. These other sites may associate their Tracking Technologies with you, independently collect data about you, including Personal Information, and may or may not have their own published privacy policies. We encourage you to note when you leave our Site and to review the third-party privacy policies of all third-party websites and exercise caution in connection with them.
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. The Site may allow you to review, correct or update Personal Information you have provided through the Site's forms or otherwise, and you may provide changes by contacting us. If so, we will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons. When you edit your Personal Information or change your preferences on the Site, information that you remove may persist internally for Simply Business's administrative purposes.
At the point of submitting your personal details, we collect your email address to enable insurance organizations to contact you. Additionally, this allows Simply Business's customer service team to get in touch if any more information is needed. You may request not to receive future communications, do so by contacting us at [email protected] or using the details set out below.
Our Site is operated in the United States. If you are located outside of the United States, please be aware that information we collect, including Personal Information, will be transferred to, and processed, stored and used in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States.
Simply Business is pursuing participation with the EU-U.S. Privacy Shield Framework. Simply Business is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield List.
Once certified, Simply Business will be responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Simply Business intends to comply with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Simply Business expects to be subject to the regulatory investigatory and enforcement powers of the U.S. Federal Trade Commission. In certain situations, Simply Business may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the Privacy Shield Principles, Simply Business commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Simply Business by email at [email protected].
Simply Business has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
We are a general audience Site and do not use the Site to knowingly collect personal information from children under the age of thirteen (13) that requires parental notice and consent under the Children's Online Privacy Protection Act ("COPPA") without such parental consent. In fact, if you are under 18 years of age, you are not permitted to use the Site and should not send any information about yourself to us through the Site.
In the event that we become aware that we have collected personal information from any child, we will dispose of that information in accordance with COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information without COPPA-required consent, please contact us by email at [email protected]
We make every effort to use commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can guarantee to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Site and provide us with your information at your own risk.
Simply Business, Inc.
> 1 Beacon Street
> 15th Floor
> Boston, MA 02108
Anyone can bring up privacy complaints directly to us at the contact above and we will respond within 45 days. If both sides fail to resolve the complaint, the individual has a right to engage with JAMSto address the complaint.