Need to file an insurance claim?
We’re here to help.
Filing an insurance claim isn’t anyone’s favorite task, but you don’t have to handle it alone. Your policy may be with one of our trusted insurance carriers, but we’re here to guide you through the process.
Need to file an insurance claim?
We’re here to help.
Filing an insurance claim isn’t anyone’s favorite task, but you don’t have to handle it alone. Your policy may be with one of our trusted insurance carriers, but we’re here to guide you through the process.
What do I need before
I file an insurance claim?
To file an insurance claim, contact your insurance company as soon as possible, and have the following items ready:
Policy document and policy number.
Get your policy document.
Date, time, and location of the incident; brief description; parties involved
Photos or videos, receipts, and correspondence
Any formal documentation of the incident.
This could include police reports, estimated damages, proof of loss and value, or medical cost.
What do I need before I file an insurance claim?
To file an insurance claim, contact your insurance company as soon as possible, and have the following items ready:
Policy document and policy number. Get your policy document.
Date, time, and location of the incident; brief description; parties involved
Photos or videos, receipts, and correspondence
Any formal documentation of the incident.
This could include police reports, estimated damages, proof of loss and value, or medical cost.
Find your insurance provider
Follow their steps to file your claim.
Accredited America Micro Business General Liability Program)
We are here for you to report your claim 24 hours a day, every day.
Phone Number: 1-800-243-2490
Online Claim Reporting:
constitutionstateservices.com/report-a-claim
Accredited America
Amazon General Liability Program
Once the claim had been initially routed through the FNOL process managed by Sedgewick, if it is determined that the claim will be handled by the TPA, the policyholder will be provided the CSS claim reporting number.
We are here for you to report your claim 24 hours a day, every day.
Phone Number: 1-800-243-2490
American Builders Insurance Company (ABIC)
Phone Number: 1-866-984-3318
Hours of Operation: Mon – Fri, 8 am to 5 pm EST
Online Claim Reporting:
www.americanbuildersins.com/Claims
Email Address:
[email protected]
Arch Insurance
Fax Number: 866-266-3630
Email Address:
[email protected]
Phone Number: 877-688-2724
Mailing Address:
Arch Insurance Group
Attn: Professional Liability Claims
1299 Farnam Street, Suite 500
Omaha, NE 68102
AXIS Insurance
Phone Number: 1-833-933-3422
Hours of Operation: Mon – Fri, 9 am to 5 pm EST
Online Claim Reporting: https://axiscapital.com/claims
Email Address:
[email protected]
biBERK
Phone Number: 1-844-472-0966
Online Claim Reporting:biberk.com/policyholders/claims
Email Address:
[email protected]
Cerity Insurance
Phone Number: 844-423-7489
Hours of Operation: Monday – Friday, 8:30am – 5pm ET
Online Claim Reporting: cerity.com/contact-us/
Clear Blue Insurance Company
Phone Number: 888-552-6654
Hours of Operation: 24/7
Email Address:
[email protected]
CNA
Mailing Address:
CNA – Claims Reporting
P.O. Box 8317
Chicago, IL 60680-8317
Fax Number: 866-773-7504
Email Address:
[email protected]
Coterie Insurance
Phone Number: 855-680-2440 (available 8am – 5pm ET)
Online Claim Reporting:coterieinsurance.com/claims/
Employers Insurance
Phone Number: 1-855-365-6010
Hours of Operation: 24/7
Online Claim Reporting:fwcruminsurance.com/file-a-claim/
Email Address:
[email protected]
Frank Winston Crum
Phone Number: 888-552-6654
Hours of Operation: 24/7
Online Claim Reporting:fwcruminsurance.com/file-a-claim/
Email Address:
[email protected]
Harborway Insurance
File a claim via phone: 1-844-333-7401
Please reference your individual policy number and the contract number 9185
Hiscox
Hours of Operation:
Monday – Friday, 7am – 10pm ET
Online Claim:
hiscox.com/manage-your-policy/claims-center/
Liberty Mutual Insurance
Phone Number:
844-325-2467 (844-3-CLAIMS)
Hours of Operation: 24/7
Online Claim Status: mybusiness.libertymutual.com
Email Address: [email protected]
Markel
Phone Number: 1-800-362-7535
Hours of Operation: 24/7
Online Claim Reporting:markelinsurance.com/file-a-claim
Email Address:
[email protected]
Preferra Insurance Company Risk Retention Group
Phone Number: 1-855-835-2160
Hours of Operation:
Monday – Friday, 9am – 4:30pm ET
Email Address:
[email protected]
RLI Insurance
SolePro Insurance
For Workers Compensation coverage:
Online Claim Reporting:benchmarkinsco.com/insurance-claims
For accident policy provided through the Solo X product:
Call Combined Insurance at:
1-800-544-9382
Travelers General Liability Insurance
Phone Number: 1-800-238-6225
Hours of Operation: 24/7
Online Claim Reporting:travelers.com/claims/report-claim/business
Email Address:
[email protected]
Travelers Professional Liability Insurance
Phone Number: 1-800-842-8496
Fax Number: 1-888-460-6622
Hours of Operation: 24/7
Email Address:
[email protected]
USG Insurance Services, Inc.
AmTrustCyber Claims Department
AmTrust North America 400 Executive Boulevard,
4th Floor Southington, CT 06489
ATTN: AmTrustCyber Claims Department
Phone Number (Toll-Free): (877) 207-1047
Email Address:
[email protected]
Question about the claims process? We’ve got helpful answers.
Most carriers let you file by phone, online, or in their app. See your carrier above for the fastest option.
Deadlines and timelines vary; file as soon as you can. Your carrier will confirm next steps and expected timing.
Many carriers accept claims 24/7 online; if you need help, leave us a message and we’ll follow up quickly.
File promptly with what you have; your insurer will advise which documents to add and how to submit them.
Call (855) 769-6958 or email [email protected] and we’ll help locate your policy and connect you.
It depends on your policy, claim type, and carrier; your insurer can explain potential impacts.
Having trouble? Let us help.
If you can’t get in touch with your insurance carrier, they can’t find your policy, or you need help filing a claim, contact us so we can help get it handled quickly and with the care you deserve.
Call us at (855) 769-6958.
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