Help Center
Hi, how can we help you?
Your policy at your fingertips
- Download your Certificate of Insurance (COI) and other policy documents
- Update your payment method
- Add more coverage
- Update your account info

Common Topics

Still have questions?
No worries, we’re here to help.
Frequently asked questions
Get your Certificate of Insurance (COI)
Follow these steps:
- Sign in to your account
- Click ‘Get a certificate of insurance’
- Fill in the request information and download or make changes to your COI
You can:
- Add an Additional Insured to your COI
- Give your clients instant access to your COI by adding a COI QR code core to your Apple Wallet
- Download and access your COI whenever you need it
Not the policyholder? Request a COI.
Manage your payments
To update your card details and/or pay a past due balance:
- Sign in to your account
- Click “Payment details”
- Click “Update card details”
- If you need to change your payment information, click “Edit” and update your card details. Save changes.
- If applicable, click “Pay” to process a past due payment.
Make changes to your policy
To make these changes, visit your account:
- Update your payment info
- Change your account info (name, number, and email)
- Customize and download your certificate of insurance (COI)
To make these changes, get in touch:
- Update business name
- Change coverage limits
- Modify payment schedule
- Make other business updates that could impact your coverage needs
Our trusted agents are available to help you. Email us at [email protected]
Update your account info
Sign in to your account to:
- Make changes to your contact information (name, phone number, and email)
- Access important policy documents, including your certificate of insurance (COI)
Still need help? For all other updates email us at [email protected]
Explore our coverage options
Want to learn more about your coverage? Or, are you new to business insurance and don’t know where to start? We can help. Explore our coverage options
Tools & Equipment
Coverage to financially protect the tools and equipment you use while in transport or on a job site.