Help Center

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Common Topics

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Get your Certificate of Insurance (COI)


Follow these steps:

  • Sign in to your account
  • Click ‘Get a certificate of insurance’
  • Fill in the request information and download or make changes to your COI

You can:

  • Add an Additional Insured to your COI
  • Give your clients instant access to your COI by adding a COI QR code core to your Apple Wallet
  • Download and access your COI whenever you need it

Not the policyholder? Request a COI.

Manage your payments


To update your card details and/or pay a past due balance:

  • Sign in to your account
  • Click “Payment details”
  • Click “Update card details”
  • If you need to change your payment information, click “Edit” and update your card details. Save changes.
  • If applicable, click “Pay” to process a past due payment.

Make changes to your policy


To make these changes, visit your account:

  • Update your payment info
  • Change your account info (name, number, and email)
  • Customize and download your certificate of insurance (COI)

To make these changes, get in touch:

  • Update business name
  • Change coverage limits
  • Modify payment schedule
  • Make other business updates that could impact your coverage needs

Our trusted agents are available to help you. Email us at [email protected]


Update your account info


Sign in to your account to:

  • Make changes to your contact information (name, phone number, and email)
  • Access important policy documents, including your certificate of insurance (COI)

Still need help? For all other updates email us at [email protected]


Want to learn more about your coverage? Or, are you new to business insurance and don’t know where to start? We can help. Explore our coverage options