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Insurance Claims

Got a claim? Let us help connect you to the right people.

Let’s get your claim filed.

If you’re on this page, it’s safe to say you need to file a claim. We’re sorry to hear that, and we’re 100% committed to connecting you to the right people so you can file your claim ASAP.

Use the following steps to connect to your policyholder to file your claim:

Step 1: Find your policy documents.

Your policy documents should have details on who holds your insurance policy. If you don’t have a physical copy of your policy, check your email address. We emailed your policy documents out at the time of purchase, so you should be able to pull up a digital copy.

If you can’t find your documents, give us a call at (855) 769-6958 or email us at [email protected] so we can provide you with a new copy.

Step 2: Contact your carrier.

Once you’ve found your insurance provider, find their contact details below and follow their instructions to make a claim.

Acadia logo

Acadia

Phone Number: 1-800-773-4300 After hours: 1-800-691-4966

Hours of Operation: Mon–Fri, 7:30am–4:30pm.

Online Claim Reporting: https://www.acadiainsurance.com/claims/report-a-claim/

Email Address:

[email protected]

ABIC logo

American Builders Insurance Company (ABIC)

Phone Number: 1-866-984-3318

Hours of Operation: Mon - Fri, 8 am to 5 pm EST

Online Claim Reporting: http://www.americanbuildersins.com/Claims

Email Address:

[email protected]
Axis insurance logo

AXIS Insurance

Phone Number: 1-833-933-3422

Hours of Operation: Mon - Fri, 9 am to 5 pm EST

Online Claim Reporting: https://axiscapital.com/claims

Email Address:

[email protected]

Clear Blue Insurance logo

Clear Blue Insurance Company

Phone Number: 1-877-210-2686

Hours of Operation: 24/7

CNA logo

CNA

Phone Number: 833-366-5262

Hours of Operation: 24/7

Online Claim Reporting: https://www.cna.com/web/guest/cna/reportaclaim/

Email Address:

[email protected]

Harborway logo

Harborway

Phone Number: 1-844-333-7401

Hours of Operation: 24/7

Email Address:

[email protected]

Frank Winston Crum

Frank Winston Crum

Phone Number: 1-877-552-6654

Hours of Operation: 24/7

Online Claim Reporting: https://www.fwcruminsurance.com/file-a-claim/

Email Address:

[email protected]

Hiscox logo

Hiscox

Phone Number: 1-866-424-8508

Hours of Operation: Monday – Friday, 7am – 10pm ET

Online Claim: https://quote.hiscox.com/portalserver/report-a-claim/

Markel logo

Markel

Phone Number: 1-800-362-7535

Hours of Operation: 24/7

Online Claim Reporting: https://www.markelinsurance.com/file-a-claim

Email Address:

[email protected]

Travelers logo

Travelers

Phone Number: 1-800-238-6225

Hours of Operation: 24/7

Online Claim Reporting: https://www.travelers.com/claims/report-claim/business

Email Address:

[email protected]

Step 3: Let us know how we can help!

If you’re still having trouble getting in touch with your policyholder or your insurance provider can’t find your policy, give us a call. Our #1 goal is to make sure your claim is handled quickly and with the care you deserve.

Give us a call at (855) 769-6958 or email us at [email protected].

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*Harborway Insurance policies are underwritten by Spinnaker Insurance Company and reinsured by Munich Re, an A+ (Superior) rated reinsurance carrier by A.M. Best. Harborway Insurance is a trade name of Simply Business, Inc., which is a licensed insurance producer in all 50 states and the District of Columbia.

© Copyright 2020 Simply Business. All Rights Reserved. Simply Business, Inc. is a licensed insurance producer in all U.S. States and the District of Columbia. Simply Business has its registered office at Simply Business, 1 Beacon Street, 15th Floor, Boston, MA, 02108. In the state of California, we operate under the name Simply Business Insurance Agency, Inc., License #0M20593. In the state of New York we operate under the name Simply Business Insurance Agency. In the state of Texas we operate under the name, U.S. Simply Business, Inc. For more information, please refer to our Privacy Policy and Terms & Conditions.